Privacy Policy | Soutine

Introduction

Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use SaaS Template.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, and contact details you provide when registering or contacting us.
Usage Data: Information about how you interact with SaaS Template website, including pages visited and time spent.
Device Information: Details about the device you use to access SaaS Template, such as IP address, browser type, and operating system.
AI Input and Output Data: prompts, negative prompts, uploaded images, reference media, persona descriptions, generated media, task settings, task status, and related metadata when you use AI features.

How We Use Your Information

We use your information for the following purposes:

To provide and maintain SaaS Template
To notify you about changes to SaaS Template
To provide customer support
To gather analysis or valuable information to improve SaaS Template
To monitor the usage of SaaS Template
To detect, prevent, and address technical issues

AI Inputs, Generated Media, and Private Assets

When you use AI features, we may process prompts, negative prompts, uploaded images, reference media, persona descriptions, model parameters, generated images, videos, metadata, task status, share links, and download activity to provide the service, enforce limits, prevent abuse, debug failures, support refunds, and maintain security.

Generated assets may be private by default, accessible through account controls, signed download URLs, or share links depending on your settings. Revoking a share link or deleting an asset may not remove copies already downloaded, cached, backed up, sent to a provider, or retained when legally or operationally required.

Do not submit highly sensitive personal information in prompts or uploaded media unless the service explicitly supports that use case and you have the necessary rights and consent.

We enable privacy-conscious analytics by default to understand product usage and reliability. You may opt out through available browser controls or by contacting support. An explicit analytics opt-out is respected on later visits, subject to technical and legal retention requirements.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may employ third-party companies and individuals to facilitate SaaS Template, provide services on our behalf, or assist us in analyzing how SaaS Template are used. These may include AI providers, storage providers, payment processors, email providers, analytics providers, and infrastructure providers. They may process personal data, AI inputs, generated media, payment metadata, device data, or support records as needed to provide their services.

Your Requests and Controls

Depending on your location and applicable law, you may request access, deletion, correction, export, or removal of personal data, generated media, or account content. We may need to verify your identity, preserve financial, security, consent, audit, or legal records, and coordinate with providers before completing a request.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@soutine.ai.